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K Sivakumar
13:09 27 Jan 24
Warranty & Service was Excellent with this company and product. I was under the impression that these products sold... without Warranty. But to my surprise, I got a replacement within a day, which I have never seen for a product in India. Hats of to Vanismart. These kind of quality assurances will take India to International level productsread more
Stalin Kesavan
11:52 26 Jan 24
Happy to share my feedback about the product . After four month of usage, the spark didn't come from the bat, I... contacted customer care, within four working days ,I received new bat as replacement. Customer care approach is very polite. I recommend this product to everyone only because of immediate response and good support.read more
Kokila Sekar
08:04 26 Jan 24
Don't waste money. This is not a customer friendly company. I bought this bat 3 month ago only, facing charging drain... issue, I register the complaint they gave me(replacement) another one through courier. Replacement bat also have charging issue, but they are not accepting their fault, and giving irrelevant answers and pointing courier person's. Also calling and asking to remove the reviews, ever seen such a worst customer service. This is not a worth company even given one star .read more
Ranjith N
11:36 20 Jan 24
Had bought a mosquito bat from a local store and it stopped working after 3 months but Vanismart warranty process was... hassle-free and I got a replacement sent to me within two days. Would recommend for the customer service!read more
Nisha Annamalai
17:21 18 Jan 24
Surprisingly one of the best bats I have ever used .. The charge backup is incredible. 10/10
Deena Ebi
05:50 13 Jan 24
I used this vanisbat more than one year it is really good and trusted brand.Guys please go with this if you need good... and trusted brand.Few days back my new vanis bat got an issue immediately I have connected customer number.Genuinely they have asked my problem and couriered the another bat immediately.My suggestion is to share with your friends to go for this productread more
Subashini Ramamoorthy
10:20 10 Jan 24
I have been using Vanismart from 2021. Best thing is they respond immediately to give us a replacement if there is any... problem within the warranty period. 1 bat working good for about 2 years.read more
Sivaraj Dorai
16:17 09 Jan 24
Reliable,works as advertised and a good quality mosquito bat.The cherry on the cake is warranty. Warranty processing... was seamless and I was pleasantly surprised by the follow-up and responsiveness of the company. I recommend this over the imported ones.read more
Subha V S
11:01 09 Jan 24
When the bat that we purchased didn't work well within one year of the guarantee period, we were given a new... replacement bat through courier.. And it arrived within 3 days time.. Thanks for the quick and efficient responseread more
Karthik S
16:04 06 Jan 24
Customer support was excellent. Product had some initial issues which was replaced with a “New” one by Vani smart by... interaction over WhatsApp itself. Performance is now goodread more
arun mozhi
06:24 23 Dec 23
The worst product I have ever seen in the mosquito bat. I bought this product and it was not working after 3 days of... usuage. I asked for the replacememt bat and they sent it to my residential address and again after 3 days of usage it was not working with no spark when we hit mosquito and then I again asked for replacement bat and they sent a new bat and after 5 days of usage it also not working without spark in the bat net. All my money gone waste with this useless and worst quality product. Pls don't buy this product as this is too worst and worst. 0 star rating from my experience. But unfortunately I could not give zero rating as this not allowing for zero ratingread more
kiran kumar
10:15 15 Dec 23
Hi , please go head and purchase the bat don't think about second opinion,if you have any issues they will give... replacement just call the customer care no and tell the issue they will replace your bat with in 1 year .read more
R
09:46 05 Dec 23
Excellent and courteous service with good follow up with the customers. The defective bat was replaced within 2 days as... committed. I recommend this product as it is a good one and above all available ones in the market for mosquitos menace. I previously spent hundreds of rupees on bats but this one is worth the cost and for the quality.read more
Uthaya Raj
10:35 04 Dec 23
At first, I bought a mosquito bat at a nearby shop which was not working properly. Then I called the customer service... of Vanismart and I said my complaints about the defect product which I have bought.Then immediately they have replaced my product with another mosquito bat which is working properly without any issues.They sent me the product through courier service from coimbatore to Chennai. So I'm thanking Vanismart for a quick replacement of the product.I suggest everyone to buy the product from Vani Smart. Because of their good quality of product and customer service.read more
Sarika Karunakaran
10:26 24 Nov 23
We purchased a Vanismart mosquito bat from nearby shop. We used it for 11 months. After that it got stopped working. So... that I contacted the customer care. They asked me to send photos of bat & warrenty card and told that you will receive a new bat whithin 2 or 3 days. Finally I have received a new bat within 2 days as they are told.I am very happy about your response and service. Thank you Vanismart.read more
John Nelson A
11:00 23 Nov 23
Nice product and Support Guys. I recently bought the mosquito bat from a shop nearby and found as faulty. So contacted... the service centre. They had Immediately resolved the issue within one day. Recieved a new one, which is working good. Quality of the product is good. Also the Service which you are providing is awesome. Keep it up. Great work.👏👏👏read more
Sharumathi Selvaraj
10:56 21 Nov 23
Best customer service ever. Bought a bat 4 months back and it stopped working suddenly but the company immediately sent... me a replacement and its working fine now. Thank you Vanishmartread more
Baskar Chinnaiyan
12:35 09 Nov 23
I have purchased 2 bats earlier this year and using it . After 7 month of usage we noticed that one of the bat is not... charging and we contacted the customer care. The representative was very polite, courteous and helpful. She asked me to send the photos of the bat and the invoice and warranty card and within minutes got a msg that replacement will be delivered within 2 to 3 days. The replacement was received as they mentioned.I was happy with their response and replacement. Would highly recommend this brand to my friends and relatives.read more
Sudhir Govindaraju
11:05 08 Nov 23
Truly satisfied of buying a quality product from credible company. Great value for money products. Also for their... service I can give beyond 5 stars. The support representative was very caring and considerate. Really encouraged to buy all future products from Vanismart.read more
john kamal raj
05:28 07 Nov 23
I had a fantastic experience with VanishMart's customer service. They offer quick and efficient service, and their... hassle-free replacement policy is a game-changer. I had a minor issue with a product, and they resolved it promptly and with a smile. It's refreshing to see a company that truly cares about its customers. I highly recommend VanishMart for their top-notch customer service and quality products.read more
Sathish Perumal
13:41 06 Nov 23
Product is very good and it's working fine for me more than a year.. really appreciate your kindness in customer care... service.Thanks,SathishChennairead more
Prem nath
12:43 06 Nov 23
Replacement product given as quickly.. As now working fine with out any issues. And highly recommend this products to... my friends and realtives. Customer eccentric. Thanks teamread more
Raam Chandran
09:21 01 Nov 23
Good customer service.I have brought a product in the month Jan and it was faulted. Now, I have received a... replacement one. After Sharing product image and address.Miles to go team vanismart.read more
vidhu sre1
07:52 01 Nov 23
I had purchased their mosquito bat earlier and used it for more than 2 years . I was so impressed with its performance... that i bought the same bat again in 2022. I had called the customer care on saturday (28.10.23) . The representative was very courteous and helpful. She asked me to send the photos of the bat and the invoice and warranty card and within minutes got a msg that replacement will be delivered within 2 to 3 days. The replacement was recd on 31.10.23 itself.I was delighted by their prompt response and replacement. Would highly recommend this brand to my friends and relatives.Proud that an Indian company is so particular about customer satisfaction. Thank you teamread more
Kali Rajan M
12:47 30 Oct 23
Based on quality products previous purchase experience,I have purchased musqito bat from vanismart, initially it works... well after 2 week it's not working,I contacted them based on warranty. Customer care response good, they understand my request and replaced their product.for customer service I have given 5 star, for product quality I will give 3 star because my initial product was defective.read more
Abinaya balu
13:23 27 Oct 23
Good service, if you are claiming your warranty they are delivering another bat with in 2 day I am happy with their... service and productread more
Meenakshisundaram Babu
12:50 21 Oct 23
They are doing fantastic with after sale product feedbacks, customer query and replacement. I purchased a mosquito bat... but didn't perform as expected. I requested a replacement and they replaced with a new bat. Appreciate the great workread more
Sundararajan A
11:56 14 Oct 23
Good customer support. I raised an issue in the product, a replacement was sent within 24 hours. Highest level of... customer support. A new customer centric strategy. Sure they will win the market. All the best.read more
Milroy Paul
09:21 10 Oct 23
I sent an email to Vanismart stating that my Mosquito bat was not working and that it is within the warranty period. I... got a call from Vanismart within a few hours and a lady asked me to send the photo of the warranty card, bill and defective bat through WhatsApp. I sent them and immediately got a response that I would be getting a replacement bat by courier within 2 working days and that my defective bat will be collected by their person within 3 months.I was surprised by the speed at which Vanismart acted on customer complaints. I received the replacement bat within 2 days and I express my thanks and appreciation for your excellent customer support services. Please keep it up.read more
Anita Ruban
10:04 12 Sep 23
Very Happy and satisfied with there service. I had a problem with the bat and contact customer service they immediately... replaced the bat with a new one. Thank youread more
Arulkumar R
07:45 11 Sep 23
Really good support for product after raising the complaints, immediately they had send new bat and replied my... complaints. thanks for your good support. vanismart.read more
Ramanathan Ramanathan
09:53 26 Aug 23
I have good experience with Vanismart. Whenever there is a problem with bat or mosquito killer, the official listens... to the problem faced by the customer and sort out the issue immediately. I had a problem with bat replaced to me. I informed the issue. The Company forwarded new one. I am fully satisfied with their response.RM Ramanathanread more
Karthic Anand Temkar
10:26 23 Aug 23
Thank you Team for Considering to replace my mosquito bat inspite of me missing the bill or packing. This shows that... you value your customers more than demanding for proof of purchase. The action initiated was very swift and I received a replacement bat in just 2 days via courier.read more
Sabari Saravanan
12:12 03 Aug 23
Really its a good product no need to worry about charging once u charged it will be giving full month and more then... that and mine got damaged and they immediately return new one as we have warrenty really cool and worth it ...buy it guysread more
Keshore Durai
07:12 02 Aug 23
Good service. We were using the bat for more than 7months and suddenly it got repaired, when we raised issue with them... they immediately sent new product within 2 days.Speedy service👍read more
Lavanya Surendar
05:06 31 Jul 23
I bought VanisMart mosquito bat from nearby Store.We used it almost for 9 months.Suddenly the bat become... repaired.We complaint regarding this to number given in the back of the mosquito bat.Within 2 days the replacement received in the courier.Thank you so much for the speedy response.read more
SIVAKUMAR Ramasamy
06:17 27 Jul 23
Good customer service. When raised an issue with the bat, they immediately replaced the same.Have been using their... product for the past 2 years.. Best Quality product available in the market..read more
JAYABALAN MUTHU
07:44 17 Jul 23
Vanismart is very prompt in their services. With the guarantee period of 1 year, they replaced the defective bat (which... was not working due battery problem) over a phone call by courier.read more
Siva Shankar
06:46 04 Jul 23
I bought a new vanismart mousquito bat from Lata Super market in Pallikkaranai area opposite to Balaji Dental college.... The press button had problem and remain compressed. So i called the customer care and placed a complaint. In couple of days I received a new bat which is working fine. Good work Vanismart team. Keep up the customer service. Thank you for your quick turn around time.read more
Sarath P
08:58 27 Jun 23
The quality of the product is very good. When I had complained about the charging of the bat, without asking further,... they provided the replacement..read more
Karthick Keyan
05:47 22 Jun 23
Realy very supportive customer service. I am experiencing this second time. It is fantastic. I will refer Vanish to my... friends also.read more
riyaan mommu
11:17 17 Jun 23
Good experience with customer support !!Mosquito bat stopped working - within warranty period - They gonna replace it... nowReally appreciate it !! keep up the good work. I wish you to grow with happy customers.read more
George joseph
03:27 18 May 23
I enquired to repair an out of warranty mosquito bat. The response was warm and immediate. Considering my... proximity to their service center, I took the bat myself there. After inspection, they gave me a new bat for a nominal amount. No wonder you score 5 out of 5 in rating. 👍read more
VIJAYAKUMAR ETHIRAJAN
08:33 04 Apr 23
Excellent and prompt service. Quality of Mosquito bat is v.good. Replacement old one by new one with less amount only... in Vani smart.Wishing U ti come up in business.read more
kishore v
11:07 29 Mar 23
Very good customer service. After using the mosquito bat for 7 months, it stopped working. I raised a complaint,... immediately in 2 working days I have received new mosquito bat as a replacement. This made me to trust them more.read more
Rajeshwar M
06:38 22 Feb 23
Best ever customer service. Responds to queries and warranty claims within 24 hours. Replaced me a faulty product... without much calling and they were very polite and professional. Hats off to their service.read more
Arunraj Anand
10:45 03 Feb 23
Awesome experience with customer support !!Mosquito bat stopped working - within warranty period - They gonna replace... it nowReally appreciate it !! keep up the good work. I wish you to grow with happy customers.Cheers !! 🙂read more
Lankesh Sekar
07:06 21 Jan 23
I bought a mosquito which is still working for about 2 years. I ordered another one but unfortunately it stopped... working in a few days. But they sent me a new one after I raised a complaint. So not just their products are of high quality but also their customer service. I will continue to buy from here and spread good words about the brand. I'm that much satisfied.read more
Krishnakumar A
10:03 07 Dec 22
I used this bat for more than 11 months. Excellent quality and battery life and more effective to kill... mosquitos.Recently bat not worked, raised complaint. Since bat under warranty period, they replaced (new bat)within 2 days.Very good customer service, clear communication and quick action. After long time I have got good customer experience 🙂🙂🙂read more
Manoj Kumar
08:05 06 Dec 22
I had a problem with mosquito bat after purchasing of 4 months and i hv eached the contact center. After providing the... required details, the new BAT is delivered within 3 days. Very happy with the support team, very responsive. Thank you. Happy with the productread more
Gopal Krishna
16:21 26 Nov 22
Your mosquito bat is an excellent product. My satisfaction with the product's performance is unwavering. When one of my... bat stopped working, I returned it to the store where I bought it, called the business, and explained the situation. The customer service is fantastic. After speaking with the staff member of the business, the customer service representative walked me through the replacement process and promised me straight away that I would receive the replacement in two days. It happened on the third day, which is working wonderfully. Generally speaking, the work was done quite well. Best wishes for your fantastic service. I want to thank you once more.read more
Vimal Kumar S
07:25 25 Nov 22
Excellent after sales service which I haven’t seen from other competitors. They replaced the faulty product in 2... days.Kudos to the team. Great effort to build a good customer satisfying experience.read more
Vinoth Kumar
09:12 17 Nov 22
I had issue with my bat after few months.. i called the customer care and shared the photo copy of bill and bat.. they... asked me my address.. they sent me new bat next day to my home via courier.. good service keep it up.read more
Satheeshkumar Subramanian
08:39 12 Nov 22
Overall very good.I have been using in my house 2 vanishmart mosquito yellow bat. I'm using the same brand for more... than 3yrs, Few Bats changed/replaced with the help of their support team. it's good that, they have a very good support team to repair the bat or replace the bat with new one, if it's in warranty.read more
Rubiya Banu
07:44 10 Nov 22
I had some issues in the mosquito trap machine. Had whatsapped in customer care and I received a new machine just the... next day. Super fast delivery and excellent customer service to vouch for. Keep up the pace! Recommended.read more
V VISWANATHAN
08:08 14 Sep 22
I am very happy with your service that you were provided for me. My defective bat got replaced within 48 hrs from my... phone call and the person who attended the call also was very helpful. Thanks for your service.read more
Dr.Nalin Kant Mohanty
15:40 07 Sep 22
I have purchased one Vansimart's mosquito bat in the month of July and working excellent. Their customer service is... excellent. So that I have given 5 star to this product. Truely speaking without doubt you can purchase it. I can give high recommendation to purchase this product. Thank youread more
Ria Simrin
05:32 06 Sep 22
I got an excellent service from you madam. I am completely and fully satisfied. I eepect the same service in future... also. Thank you so muchread more
Dharani Dharan
08:56 30 Aug 22
Excellent service and quick response. Highly recommended brand. After purchase support is excellent which is rare... quality. Replaced my defective bat within a dayread more
Goutham Jayabalan
07:02 23 Aug 22
Vanishmart is doing good work. They were keeping up the warranty policy as declared. Seems, purchasing and replacement... bat quality varying. Hope it will long last.read more
Harishankar Ramalingam
06:37 18 Aug 22
They are replaced mosquito Bat as they promised.Awesome customer service.I got it replaced within a day.Aprr from... service quality of the product is also good it didn’t get any issues much other one timeread more
Chakradhar Kumar
06:31 13 Aug 22
My mosquito bat had some problem after 8 months and have reached the contact center. After providing the required... details, to my suprise new BAT is delivered within 14 hours. Very happy with the support team, very responsive. Thank you. Happy with the productread more
Mugunthan Chakrapani
07:53 10 Aug 22
I have bought this mosquito bat and it was working after 8 months. We got the replacement bat within 2 days as it was... covered under one year guarantee. Thanks for the good service.read more
NAVEEN PRASATH
05:12 06 Aug 22
Bat was not workin so called the customer care. Got new bat in 3 days. Great support from customer care
John Kennedy
12:12 27 Jul 22
The mosquito bat is one of the best. It works fine and durable for the longer period of time. The material which is... used is unbreakable and nice to hold it in our hands. The authenticity of any product or any company is determined by its after sale's support and service. I want to tell you it has exceeded all my expectations.read more
Rajasekaran Rajagopalan
16:57 21 Jul 22
+ Promptness in communication, response.- Troublesome - EVERYTIME recharge for 6hrs.###After bringing to your... attention reg recharge, you took rectification action w/o delay, appreciating this, revised rating to 5.read more
dhana sethu
07:04 12 Jul 22
Amazing support 👏. Quick turnaround. Wasn't expected such a structured support service . Keep it up
sekaran R
15:26 09 Jul 22
Had issue with my Earlier purchased Mosquito bat, Excellent customer service. they sent replacement in 3 days from... complaint register.Pls focus on build quality, people are ready to go for good quality with some increased cost after using Chinese products.read more
Sudhagar V
08:27 25 May 22
Good quality and good service for replacing with new bat incase not working within 1 yr warranty period. I received... replacement within 2 days. I always buy Vanismart only.read more
Deepak Rajarajan
18:28 28 Apr 22
Wonderful customer service and warranty honor!!I had an issue within 3 months of purchase with the mosquito catching... machine which I purchased for ₹995 and was worried.Upon contacting the customer care I received a brand new piece upon warranty and bill verification!!I thoroughly recommend to all my family and friends to purchase from Vanismart, though its costly compared to cheap Chinese products the quality and their honor to warranty speaks 👌👍👍read more
Vijay Kumar
05:53 23 Apr 22
Very good customer service after sale.This is very important then sale.Keep it up. vanish mart.
bhuma durga malleswara rao
06:50 04 Apr 22
Mosquito racquet had issues with some defect (bought 4 months ago). Called to the customer care and got response... immediately and they asked for my address to dispatch the replacement mosquito bat. On next day received new product. Excellent customer service.Will definitely try other products and refer them to family & friends.Thanks Vanish mart.read more
sudha kannan
12:30 28 Mar 22
Mosquito bat had issues. When reported, company promptly replaced with new bat within 2 days. Very polite interaction... and Excellent service.read more
THIYAGARAJAN RAVINDRAN
11:38 24 Feb 22
My mosquito bat had issues with some defect (bought around 3 months ago). Mailed the company , got response in a day.... On day 2 received a completely new product. Excellent customer service.Will definitely try other products and refer them to family & friends.Thanks Vanish mart.read more
Mundhir Sheriff
13:25 17 Feb 22
Raised an issue with existing mosquito bat and got the replacement bat couple of days. Company can focus on high... quality battery and capacitors which are often causing issues.Also, they can focus on quality check in process considering the fact that they are getting lots of complaints.read more
Selvaraj Thiruvandasamy
01:45 08 Feb 22
The mosquito bat worked well and suddenly the bat is not working. Contacted customer care and to my surprise they... responded well and promised to replace . Without any hassle they courier the replacement product.Very good customer service. Thanks for your great support!!!Hats off to the whole team!!!!read more
Raj s
14:30 04 Feb 22
Mosquito racket worked well past 3months from the date of purchase, after found the loosen charging plug contacted... customer care and they replaced the new one in 2 days!!If they focus more on charging plug and battery...surely this product rocks indian market and excellent competition to Chinese makes.read more
Sasikumar Natarajan
10:12 20 Jan 22
The mosquito bat worked well and suddenly the spark wasn't coming. Contacted customer care and to my surprise they... responded well and promised to replace . Without any hassle they courier the replacement product.Very good customer service. Thanks for your great support!!!read more
Vidhya Govindan
12:12 07 Jan 22
The mosquito bat worked well and suddenly the spark wasn't coming. Contacted customer care and to my surprise they... responded well and promised to replace . Without any hassle they courier the replacement product. Very good customer service.read more
Nithya Prabhakar
14:11 02 Jan 22
Firstly, their product-mosquito catcher machine was just awesome that we ordered 3-4 of the same for family and... friends. After a period of more than a year when the machine stopped working- due to frequent power cuts, jus gave a try with their service number. To my surprise, it was equally hassle free and received the replacement. Good job by the team👏🏼👏🏼 Would definitely recommend.read more
MADHUSOODHANAN G
10:57 31 Dec 21
Wonderful & long lasting product. Excellent service. I am sure they would continue their services.
Nanda Kumar
12:14 29 Dec 21
Very good customer support,my mosquito bat was out of warranty and they replaced with new bat at nominal... cost.Appreciate good service offered.read more
Saravanan G
17:05 25 Dec 21
I purchased mosquito bat. It worked well. Unfortunately it had some issues in bat not sure of that.. and immediately... warranty helped. They replaced new mosquito bat which is really good. I really appreciate itread more
Gomathi Subbiah
11:15 14 Dec 21
Good service. Responsive, Polite and able to understand the issue and suggest alternate. Prompt and on time on... commitments.read more
CHANDRA MOULI
09:21 13 Dec 21
Brought mosquito bat from vanismart, unfortunately within few day its not getting charging properly I contacted their... customer care immediately they replaced me with the new one. Their service is really amazing, I recommend to go for their product 100% satisfaction guaranteed.read more
Anand Kumar
12:23 10 Dec 21
I really appreciate the company products, which are best in the globe.. I brought a product(Mosquito bat) 4 yrs back... still working has a new. Also there services to customers are unbelievable... Thank you.read more
mohan k
12:54 16 Nov 21
Very good customer service ..Had an issue with the product but it was replaced the next day itself ...Loved their... serviceread more
Sharanya Chellappa
12:33 13 Nov 21
We have been using this product for couple of years and we are satisfied by its performance and the company’s prompt... service.read more
Arun Kumar
07:21 22 Oct 21
Bought a Mosquito bat 4 months ago and suddenly it stopped working. I informed them the same and they dispatched a new... one the next day itself. Excellent serviceread more
Rajesh Kumar
12:44 21 Oct 21
The real mosquito killer, does the job excellently. Also very good customer support.
Gowtham Paranji
07:43 20 Oct 21
I bought a mosquito bat. It had 6 months warranty. There was a auto spark issue with that, I reached them and they... immediately replaced it with new one. Their service is too goodread more
Karan SK
17:57 13 Sep 21
When you search for a good Mosquito bat's, it will show only Vanismart only.. Fantastic battery usage. Good quality and... reasonable price.. Recommend for any type of Class.read more
Adara Silks
06:56 08 Sep 21
Prompt service!We had called them up to replace a faulty bat yesterday..today they are here with a new bat.This is... awesome!read more
ganesh m
11:04 28 Aug 21
Good quality products . Their Mosquito bat is very good.excellent customer service. Very Happy to buy their products.
ARUN KUMAR
15:26 07 Aug 21
I have been using their mosquito bat for long time.One of the best quality.Also their service is very good. If any... issues within the warranty period, they are giving replacement immediately. It is bit costly when compared with others, but the quality, service justifies the price.read more
Venkat Ramesh
06:59 06 Aug 21
I got a defective piece from Mercy Electronics, Chennai. I contacted the company and they immediately issued me a new... mosquito bat after verifying my issue. Very satisfiedread more